Customer Engineer III, Outcome SaaS, HCLS, Google Cloud

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative.

• Develop and orchestrate a structured, end-to-end deployment plan across customer and partner teams, onboarding the implementation team, clearing blockers, managing timelines and progress, and ensuring readiness (e.g., capacity, training)
• Employ skills such as coding, debugging, or systems design to resolve technical blockers and accelerate deployment
• Drive sustainable product usage to help customers realize value on an ongoing basis and secure future contract renewals
• Drive and track progress of the initial and ongoing ramp of license agreements, moving customers from agreement to consumption as quickly as possible
• Identify expansion opportunities for new license agreements within the account during project execution

• Bachelor's degree or equivalent practical experience
• 10 years of experience with cloud native architecture in a customer-facing or support role
• Experience in deployment planning, orchestration, or change management
• Experience in programming languages, debugging, or systems design
• Experience engaging with, presenting to, or collaborating with technical stakeholders or executive leaders

• Health, dental, vision, life, disability insurance
• Retirement Benefits: 401(k) with company match
• Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
• Sick Time: 40 hours/year (statutory, where applicable); 5 days/event (discretionary)
• Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
• Baby Bonding Leave: 18 weeks
• Holidays: 13 paid days per year

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.